Booking and Paying for your holiday

Whether you book on-line or over the telephone, a £50 deposit is required for each week booked. This secures your booking.
If you book over the telephone, please have the Booking Summary screen in front of you. This shows your chosen dates and costs. We will confirm that your chosen holiday is available, and issue you with a booking Reference. When you have this, print 2 copies of the Booking Summary screen, and write on each copy the Booking Reference. If you have not paid your deposit by card over the phone or online, please post one copy to us with your deposit, making sure that it reaches us within five days (if you pay your deposit online you have 10 days to send your booking form to us) . This deposit is non-refundable.

Payment can be made online by Debit cards, Visa, Solo, Switch or by post to us by cheques and postal orders which must be made payable to G Searle. We advise against sending cash payments, but if you have no alternative it must be sent by registered post as no responsibility can be accepted for loss.
If you book on-line you will be sent e-mail conformation.If you book over the telephone, then on receipt of your payment, conformation will be sent to you if you supply an email. we will confirm your booking online and show the remaining balance, which is to be paid no later than six weeks before your holiday. Should your payment not reach us by the due date, we reserve the right to re-let the caravan. If you have booked on-line please ensure you pay the balance remaining six weeks prior to your holiday start date. PLEASE NOTE if you wish to pay the remaining balance by an alternative method you MUST inform us immediately.
After you have paid your deposit you may wish to change some elements of the holiday. We will do our best to meet your request. However, a charge of £15 per alteration to the holiday will be payable within seven days of the alteration.
Should you book six weeks or less from the date of the holiday, the full amount will be due immediately, unless prior arrangements have been made with us.
Please ensure that the details you give us online or over the phone are accurately, as failure to do so could result in you forfeiting your holiday.

PLEASE NOTE A 3 bedroom caravan is the only accommodation available for parties of more than six people.
Conditions of Hire

We regret that we are unable to accept bookings from: -
a) Groups of persons of all one sex.
b) Groups under 21 years of age.
Devon Cliffs is a family holiday park and anyone whose unreasonable conduct causes a nuisance to any other persons on the park will be asked to leave.
In order for us to clean and check the caravans, departures must be made before 10am on the day of departure and no keys will be released before 3.30pm on the day of arrival.
The caravan must be left in a clean and tidy condition. The hirer is responsible for all members of the party and must make good any losses, breakage, or damage done to the caravan or its contents during their stay.
PETS ARE NOT ALLOWED TO STAY IN OUR CARAVANS. Failure to notify us of your intention to take a pet will result in your holiday being forfeited.SMOKING IS NOT ALLOWED IN THE CARAVAN.
Should accommodation booked become unavailable due to circumstances beyond our control a full refund will be given.
Please note we do not own the caravan site and therefore cannot accept liability for alterations to the facilities from those advertised.